In 2017, we retained MSP IT Partners to perform our first, comprehensive IT Risk Assessment. Having gone through several staffing changes in the past few years, and investing very heavily in new Cloud-based applications to manage our membership and programs, we were unsure how well our current structure and models aligned with our changing business and organizational needs.
In fewer than 30 days, the firm provided us with an incredibly in-depth draft report and had already identified a few critical risk items we needed to address immediately. They did not just tell us the problem, but actively partnered with us to remedy and provide solutions that we could afford and that fit our needs.
Even though it was beyond scope, MSP IT Partners adjusted and supported us in everything from implementing end-to-end, best practices, backup/offsite replication and disaster recovery solutions, asset management and license / warranty renewal automation, upgrade, consolidation, and standardization improvements, and even staff performance evaluations and training recommendations. They found us the best deals for equipment and services, even providing some themselves as direct pass-through or by recommending their competitors support a given need.
MSP IT Partners showed us over and over again how much they cared about the well-being of our organization, putting people before profits!
Catherine and her partners were forthright, honest – sometimes bluntly so – and energetically competent in helping us navigate a full scale transformation of our IT and IS operations. We at the Marcus Jewish Community Center appreciate all they have done for us and recommend them highly.