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MSP IT Partners has manifested from almost 20 years of delivering technology solutions to meet the needs of business -- especially small and medium-sized businesses. Starting from the onset of the business network (Novell, Microsoft, SUSE Linux) and the proliferation of personal computers (PCs) in the 1990s, this Practice Model has evolved with the High-Tech industry.
We've gone from implementing huge mainframe centralized client-server systems to replace manual human functions, to software development, web services and enablement of the browser and mobile phone as the main way users would interact with information, to networks, infrastructure, hardware, cabling and optimizing for cost efficiencies and scale all the nuts and bolts needed to make information technology work, to virtualization, hosting and the cloud, to APIs and everything on-demand, as a service.
The industry evolved so fast it cannibalized quality, standards, security audit trails and compliance in a relentless quest for bigger scale and "more eyeballs".
And now we've reached a point where the complexity is so unbelievable, value has been so undermined, fundamental ethics have been so ignored, that we have a billion systems no one can use, support or maintain running on systems that fail or become incompatible in shorter and shorter timelines. Where the best advice for security is: "Unplug from the Internet" and the number one reason for loss of productivity was "my connection (app, service) isn't working"!