SMS Terms & Conditions
Program: Ticket Alerts — Brand: MSP IT Partners — Last updated: 2025-08-27
Summary: By opting in, you agree to receive text messages from MSP IT Partners at the mobile number you provide for [describe purpose, e.g., service notifications, appointment reminders, account/security alerts, and/or marketing]. Consent is not a condition of purchase.
How to Opt In
- Text
[Ticket]to [470-890-0023] - Provide consent during a support chat or sign‑up workflow.
Message Types & Frequency
Messages may include: [choose: service/transactional notifications only] or [marketing and promotional messages]. Message frequency: [“Msg freq varies” / “Up to X msgs/mo”].
Costs
Message and data rates may apply.
Help
Text HELP to [470-890-0023] or contact [msp-it@msp-partner.com]. Support hours: [e.g., Mon–Fri 9–5 ET].
Opt Out
Text STOP to [470-890-0023] to cancel. We also honor END, CANCEL, UNSUBSCRIBE, and QUIT. After you opt out, you will receive one final message confirming your request. Only the number that texts the opt‑out keyword will be opted out.
Eligibility & Availability
- Program is intended for U.S. residents 18+ (or with parental consent).
- Supported by major U.S. carriers; carriers are not liable for delayed or undelivered messages.
Privacy
We use your phone number and messaging metadata to operate the SMS program. For full details, see our Privacy Policy and the SMS Privacy Addendum (summary).
Changes
We may modify or discontinue this SMS program at any time. Material changes will be reflected on this page and/or communicated by SMS.
Contact
MSP IT Partners, LLC
2367 Delverton Drive Dunwoody, GA 30338
Email: [msp-it@msp-partner.com] — Phone: 470-890-0023
SMS Privacy Addendum (Summary)
- Data we collect: mobile number, opt‑in/opt‑out status, message content you send to us, delivery status, timestamps, engagement (e.g., replies); optional: name/account ID if provided.
- Use: deliver SMS, verify and record consent, provide requested services, support, security, and (if applicable) marketing and analytics for this program.
- Sharing: with service providers (gateways, carriers) to operate the program; we do not sell personal data.
- Retention: retained as needed for the program and legal compliance, then deleted or de‑identified.
- Your choices: Text STOP to opt out; text HELP for help; email [msp-it@msp-partner.com] for data requests.
- Security: reasonable technical and organizational measures are in place.